Contact

Hi, I'm Claire. Whether you have a question about your order, the serum, how to use it, shipping or you just want to talk through whether KYORS is right for your skin, I would love to help.

The best way to reach us is by email at support@kyors.com or the form below. A real person reads every message and we reply within one business day, usually much sooner.

A few things we get asked often:

Your order and shipping. Tracking, changes or wondering where your parcel is. Send us your order number and we will sort it out quickly.

Using the serum. Not sure how many drops, when to apply it or how it fits with the rest of your routine. Ask us anything, we are happy to guide you.

Returns and our guarantee. Every order is backed by our 60-day money-back guarantee. If it is not right for you, email us and we will make it right.

Changes to your KYORS plan. If you're on a KYORS plan and you'd like to make a change, pause or skip your next delivery, update your details or cancel, just email us at support@kyors.com with your order number and let us know what you'd like to do. A real person will take care of it for you, usually the same day.

If you'd like to change or stop your next order, email us a few days before it's due so we can sort it in time. There's no lock-in and you're always in control.

So your change is in place before your next order, please email us at least 24 hours before your renewal date. You will find that date in your account and in the reminder we send you before each order.

There is no lock-in and you are always in control.

We are a small team and we treat your message the way we would want ours treated. Warmly and quickly.

Claire and the KYORS team
support@kyors.com